Return Poliicy
This Return Policy outlines our guidelines for returning goods and seeking refunds. Please read this policy carefully before initiating a return.
Eligibility for Returns: To be eligible for a return, the following conditions must be met: The return request must be made within 10 days from the date of delivery. The item(s) being returned must be unused, in their original packaging, and in the same condition as when received. The return must be accompanied by a valid proof of purchase, such as an order confirmation or receipt.
Return Process: To initiate a return, please follow these steps: Contact our customer service team at info@safepathexpress.com to request a return authorization. Provide the necessary details, including your order number, item(s) to be returned, and reason for the return. Our customer service team will review your request and provide you with instructions on how to proceed with the return.
Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method and obtaining shipping insurance for your return package to ensure its safe arrival.
Refunds: Upon receipt and inspection of the returned item(s), we will process the refund according to the original payment method. Please note the following: Refunds will be issued for the purchase price of the returned item(s) less any applicable restocking fees, shipping fees, or discounts. Original shipping charges are non-refundable, unless the return is due to an error on our part or a defective item. Refunds may take [number of days] to process and appear in your account, depending on your financial institution.
Exclusions: The following items are generally not eligible for returns:
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue promptly, which may include providing a replacement, repair, or refund, depending on the circumstances.
Changes to the Return Policy: Safepath Express Inc. reserves the right to modify or update this Return Policy at any time without prior notice. The revised policy will be posted on our website, and any changes will apply to future returns initiated after the effective date of the updated policy.
Contact Us: If you have any questions or need further assistance regarding our Return Policy, please contact our customer service team at info@safepathexpress.com By initiating a return with Safepath Express Inc., you acknowledge that you have read, understood, and agreed to the terms and conditions of this Return Policy.